FREQUENTLY ASKED QUESTIONS
HOW CAN I REGISTER FOR A CLASS?
There are two solutions.
Suscribe online, through our web site. You are starting by taking our level test – please do not use any external help, the purpose here is to ensure that you will arrive in the right class to progress efficiently – that you can find here.
You will next choose your class, your schedule and allow yourself to be led.
You can have an overview of all the classes here.
If you encounter any trouble registering, please join us by phone or through our email address.
You are very welcomed to come meet us directly at the Alliance, from Monday to Thursday, between 8.30am 7pm on Monday & Wednesday,
between 8.30am and 6.00pm on Tuesday & Thursday and between 8.30am and 1pm on Friday.
Level of proficiency in French
The level of proficiency test indicates that I am at level A2.1. Should I enrol on an A2.1 course or progress straight to an A2.2 course?
The level of proficiency test indicates the level at which you should enrol. If your result is level A2.1, you should enrol on an A2.1 course.
How can I progress from one level to another?
The course levels at the Alliance Française Bruxelles-Europe follow the recommendations of the Common European Framework of Reference for Languages which provides a common basis for designing curricula and qualifications. Each level is divided into sub-levels.
For example, level A2 consists of levels A2.1 and A2.2. To progress from one sub-level to another (from level A2.1 to level A2.2), you must complete 60 hours of lessons.
I took the level of proficiency test three months ago. Is it still valid?
Yes, the proficiency test is valid for six months.
I am currently learning French in a group course or workshop at the Alliance Française Bruxelles-Europe. Does this give me priority enrolment?
Unfortunately, we are unable to reserve a place for you on one of our courses, because we are enrolling new students every day. We strongly
advise you, therefore, to enrol as quickly as possible, even if you are already a student on one of our courses.
Classes are sometimes full 3 weeks before the start of the course.
I’d like to amend my enrolment. What is your cancellation and refund policy?
To learn about our cancellation and refund policy, please consult our general conditions of sale.
A member of my family is already enrolled on one of your courses. Do I qualify for a discount when I enrol for a course, too?
Your enrolment is personal. We do not offer special discounts to people who have a family member who is already enrolled with us.
WHAT CAN I DO IF MY CLASS IS CANCELED?
This case might happen when there are not enough students. When it did, we invite you to register as soon as possible for the next session, in order to book your seat. You can also, on the same session (the current one), choose another format of class that may be still available.
You will be refund fully, except for the banking fees (that are applied by your bank itself).
In any case, we will always warn you on Friday before the beginning of the session, so you can dispose as you please.
WHAT ARE THE PRICES?
What happens if my payment does not reach you in time?
Your enrolment might be cancelled, if your course has filled up in the meantime and there are no places remaining.
WHEN OPENS THE NEXT SESSION?
What is the deadline for enrolment on group courses and workshops?
Online enrolment ends one week before the session begins. Plan your enrolment ahead and please note the payment deadline, as your enrolment
will not be confirmed until we have received your fee.
We can enrol you at our reception at the Alliance Française Bruxelles-Europe until the last Friday before the session begins.
Your chances of getting a place on your chosen course will, however, be limited.
WHAT ARE THE PRICE AND DATE OF THIS CERTIFICATION?
What is the difference between the DELF-DALF and the TCF?
The DELF (Diploma in French Studies) and the DALF (Diploma in Advanced French) are diplomas awarded to candidates who have passed an assessment. They allow the validation of competence in French at a given level. There are 6 levels (from A1 to C2) determined by the CECR (Common European Framework of Reference for Language) and have lifelong validity.
The TCF (French Language Test) is a test of standard which enables the level attained by each candidate in respect of the 6 levels of the
CECR to be determined. All candidates receive a certificate which positions them at one of the six levels (from A1 to C2) of the scale of
competence of these standards. It is, therefore, impossible to fail the TCF.
The TCF is valid for a period of two years.
I am not a student with the Alliance Française Bruxelles-Europe, can I enrol with you to sit a certification or a test?
Yes, if you satisfy our access conditions, you can enrol to sit a certification or a test with us.
In the event of failure, is there a compulsory waiting period before it is possible to re-sit an examination?
Only the TCF imposes a waiting period before re-sitting the test. For more information please see the CIEP website for details of the
applicable period, depending on the TCF sat (General, ANF, Quebec, DAP).
Other certifications that we offer do not impose any waiting period before re-sitting the examination/test.
If I pass the DELF-DALF with a low mark, can I re-sit to improve my mark?
A candidate can only re-sit a diploma that he/she already holds by renouncing the acquired diploma in writing (letter to be sent to the CIEP), before the examination session. Warning: any candidate who is unsuccessful on the second attempt will lose the initial diploma!
Warning: any candidate who is unsuccessful on the second attempt will lose the initial diploma!
Are special arrangements available for candidates living with disability?
Yes. When enrolling, the candidate should specify this and provide an official document from a medical authority or any locally- recognised
organisation. It is impossible to issue guidelines that respond to all situations.
Please contact us when enrolments begin.
DOES THE ALLIANCE FRANCAIS DELIVER A STUDENT CARD?
Yes! You only need to bring an ID photo to the front desk (with your full name written on the back), and you will obtain your student card within a day. Currently, this card allows you to borrow books from our library.
WILL THE ALLIANCE HELP ME MOVE IN (HOUSING, BANK…)?
The Alliance will unfortunately not help you with your research for housing, banking services or other conveniences. We warmly recommend you to check out different expatriation websites that will help you.
WILL THE ALLIANCE TAKE CARE OF MY VISA DEMAND?
The Alliance cannot take responsibility for visa, and cannot offer any assistance within this matter. Our future learners are highly
recommended getting in touch with their Embassy in Belgium.
I wish to make an immigration/Nationality application and the information on the official sites is not very clear, can you advise me?
Unfortunately not, the authorities change the rules frequently, and we are not able, or qualified, to advise you on the choice of test.
If you have questions on the type of examination/test that you need to supply for a specific application, we suggest you contact the institutions concerned.
IS THE ALLIANCE FRANCAISE ADMITTED BY THE Belgian FRENCH COMMUNITY?
WHICH TYPE OF ATTESTATION DOES IT DELIVER?
The Alliance Française does not take any part within the French Community; our attestation (that you have well attended your classes) does
not give you the access to any particular recognition.
Only certifications’ results are usable and recognized internationally.