General information

Find here all the information you need!

Our schedules:


How to contact us?

The Alliance française de Bruxelles-Europe's premises are currently closed due to the health crisis.

We are available online, contact us, here.

How to choose and buy your book?

At the beginning of your course, you'll receive an e-mail mentioning the book required.

To buy it, there are two options:

  • Buy your book. Contact us at info@alliancefr.be to know our opening hours, considering the health crisis.
    In May, our premises on Tuesday 11th May from 9am to 12pm and from 1.30pm to 5.30pm to enable you to buy your book on-site.
  • Buy your book or a digital version at a retailer near your location.

Find your pace

Thank to this scheme, find the time your need to reach your objectives in French, and choose the course that fits your favorite pace, in course hours.*

*Note:
1.
A course hour equals 55 minutes of actual teaching time.
2.
A session duration, here designated as a "month", can vary. However, the total amount of hours remains the same.

You'd like to adress us a remark or suggestion?
Do you want to register a complaint?


You encountered an issue?

Contact-us at serviceclient@alliancefr.be

We will answer you as soon as possible.


GDPR & Privacy

For any request related to your privacy, you can contact us at:

confidentialite@alliancefr.be


If your course is postponed:

You'd like to change
your registration:

You prefer to register to another course during
the same session.

Contact our reception team at
info@alliancefr.be

You'd like to postpone your course to another session:

You can already download our postponement form, here.

Fill it and sent it to our reception team at: info@alliancefr.be

You'd like to get
your money back:

You can already
dowload our refund form, here.

Fill it and sent it to our reception team at: info@alliancefr.be


For more information, you can visit our FAQ, or contact us.

Check out our general sales conditions.