General information

Find here all the information you need!

Our schedules:


How to contact us?

The Alliance française de Bruxelles-Europe's premises are currently closed due to the health crisis.

Our occasional openings will be:
In June, we're open on Tuesdays and Thursdays, from 9am to 6.30pm.
Come visit us!

We are available online, contact us, here.

How to choose and buy your book?

At the beginning of your course, you'll receive an e-mail mentioning the book required.

To buy it, there are two options:

Find your pace

Thank to this scheme, find the time your need to reach your objectives in French, and choose the course that fits your favorite pace, in course hours.*

*Information:
1.
A course hour equals 55 minutes of actual teaching time.
2.
A session duration, here designated as a "month", can vary. However, the total amount of hours remains the same.

Note:

*The number of participants can exceptionally reach 11 in case of last minute level changes. 
**You never attended any of our courses? Try them for free!

  • Register: if you are not satisfied with the first class, we will give you a full refund at no cost!
  • Hesitating? Test a course for free depending on availability.

Contact-us for more information on this offer.

In September, discover your digital package

In September, our new digital package is added to your course offer, for only 12€ !

Your French courses? Where you want, when you want!

VISIT THE PLATFORM VISIT THE PLATFORM DISCOVER THE OFFER DISCOVER THE OFFER

You'd like to adress us a remark or suggestion?
Do you want to register a complaint?


You encountered an issue?

Contact-us at serviceclient@alliancefr.be

We will answer you as soon as possible.


GDPR & Privacy

For any request related to your privacy, you can contact us at:

confidentialite@alliancefr.be


If your course is postponed:

You'd like to change
your registration:

You prefer to register to another course during
the same session.

Contact our reception team at
info@alliancefr.be

You'd like to postpone your course to another session:

You can already download our postponement form, here.

Fill it and sent it to our reception team at: info@alliancefr.be

You'd like to get
your money back:

You can already
dowload our refund form, here.

Fill it and sent it to our reception team at: info@alliancefr.be


For more information, you can visit our FAQ, or contact us.

Check out our general sales conditions.